Cancellation Policy

Temporary Cancellation Policy

In light of the evolving situation surrounding COVID-19, Purple Crayon is monitoring local, state, and federal government advisories regarding travel and group congregation. We have adopted a temporary cancellation policy until further notice. We will continue to update this policy to reflect developing circumstances. Should you have any questions or need clarification, please don’t hesitate to contact us.

 

Purple Crayon reserves the right to cancel a class due to low enrollment or other circumstances which would make the class non-viable. If we cancel a workshop, we will inform all registered students as soon as possible and issue a full refund.

 

If you are unable to, or choose not to, attend a workshop, you are welcome to transfer your seat to a friend. If you cannot transfer your seat, our temporary cancellation policy is as follows (no exceptions):

 

  • If you choose to cancel your registration 8 or more days before the workshop, you may either receive a 100% refund, minus a $10 processing fee, or you may choose to apply the monetary value of your registration towards a future workshop of your choosing.

  • If you choose to cancel your registration 7 or less days before the workshop, you may apply the monetary value of your registration, less the materials fee (which varies for each workshop), towards a future workshop of your choosing.

  • If you choose to apply the monetary value of your registration towards a future workshop, please contact us when you are ready to register for another workshop. We will manually enroll you for the workshop and, if the new workshop is more expensive, invoice you for the difference.

 

Please note that all credit will expire one year from the date of your original workshop.

 

Purple Crayon reserves the right to return to our standard cancellation policy at any time.

 

To protect the safety of our members and other workshop participants, Purple Crayon also reserves the right to send workshop participants home, without compensation, if they exhibit COVID-19 symptoms, such as fever, cough, or shortness of breath.

Standard Cancellation Policy

Purple Crayon reserves the right to cancel a class due to low enrollment or other circumstances which would make the class non-viable. If we cancel a workshop, we will inform all registered students as soon as possible and issue a full refund.

If you are unable to attend a workshop, you are welcome to transfer your seat to a friend. If you cannot transfer your seat, our cancellation policy is as follows (no exceptions):

  • 8 or more days before the workshop, 100% refund, minus a $10 processing fee

 

  • 7 days or less (or leaving workshop early), no refund

 
Purple Crayon W-NEW Purple Logo-cropped.

© 2019 by Purple Crayon, LLC. All rights reserved.

50 N Merrimon Ave, Ste 111 • Asheville, NC 28804 • 828.771.6148